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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will open. It comprises thorough info about all the operations that you can carry out on that particular page. Each popup shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive collection of tutorial videos describing how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you searching for, take a gaze at our comprehensive FAQ database, which comprises questions asked by actual people and offers real solutions. We regulary update our FAQ section with new entries in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, we have a fantastic team of tech support engineers available 24/7/365 and ready to assist you with any question. Each trouble ticket you submit will be responded to within sixty minutes (the average trouble ticket response time is about 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 323049

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com